It is recognized that each patient at Wyoming
Medical Center has the following rights:
- To be informed of your rights and to be involved in any restriction of those rights.
- To receive considerate, courteous, respectful care and spiritual and emotional support.
- To refuse treatment to the extent permitted by law and to be informed of the medical consequences of such action.
- To be given personal and informational privacy within the law.
- To receive an explanation of your hospital bill.
- To know which hospital rules and regulations apply to your conduct as a patient.
- To receive medically appropriate comprehensive hospital care regardless of race, religion, sex, sexual identity, sexual orientation, disability, educational level, communication impairments or ability to pay.
- To expect reasonable continuity of care, education and training that will aid your care following discharge.
- To be informed as to the nature and purpose of technical procedures to be performed as part of your care.
- To communicate with those responsible for your care and receive information regarding the nature and extent of the medical problem, the planned treatment and prognosis.
- To be informed about the outcomes of care, including those outcomes that differ significantly from the anticipated outcomes.
- To have pain and discomfort treated appropriately.
- To have concerns addressed by appropriate hospital personnel, state regulating agencies, the protection and advocacy network and the Medicare fraud control unit.
- To be free form any form of abuse and have access to protective services when at risk.
- To receive services responsive to your needs and have available services identified to you and your family or substitute decision maker.
- Minors are afforded consideration provided to any other patient, in addition to having their parents or legal guardians involved in every aspect of their care.
- To have valuables safeguarded upon request and returned upon discharge.
- To be free from restraints and seclusion in any form when used as a means of coercion, discipline, convenience for the staff, or retaliation.
Your health care is a joint effort involving you, your family and Wyoming Medical Center. We are committed to providing you with the best of care. Patient and family responsibilities include:
- Provide accurate and complete information to the best of your knowledge about:
- Present complaints
- Past illnesses
- Other matters relating to your health
- Inform nursing or hospital staff of unexpected changes in your condition.
- Ask questions or request clarification about what you have been told in order to fully understand what is expected of you.
- Follow instructions and treatment plans. Positive results require that you and your family cooperate with hospital staff and your physician.
- Express concerns about your ability to follow the proposed course of treatment that you and your physician have developed.
- Follow the hospital’s rules and regulations concerning your care and conduct. Respect the rights of other patients and hospital staff. All medical information must be considered confidential.
- Be respectful and considerate of other patients and hospital personnel. This includes no smoking, unnecessary noise or distractions.
- Make certain you understand instructions, including medication schedules and follow-up appointments before leaving the hospital.
- It is your responsibility to assure that the financial obligation for your healthcare is met promptly. Financial counseling is available.
For more information or concerns, please contact one of the following:
Quality and safety hotline at (307) 577-4900
Case management at (307) 577-7813
Hospital chaplain at (307) 577-7201, ask for pager 0439.