Wyoming Medical Center partners with Elavon, Inc. to handle the online transactions made online through Converge payment gateway.

Make a payment to Wyoming Medical Center (WMC)

WMC offers several options for paying your bill. Choose the one that's most convenient for you.

  • Pay your bill online here.  
  • You can pay your bill in person
    at the Patient Financial Services office located at:
    167 S. Conwell St., Suite 2
    in Casper
    Office hours: Mon.- Fri. 8 a.m.–5 p.m. MST
  • Mail your payment to our secure lockbox
    Wyoming Medical Center
    Dept. CH 16757
    Palatine, Illinois 60055-6757
  • For after-hours payment, use the payment dropbox at the Emergency Department entrance.  
  • Do you have questions about your bill?
    Click here to download an explanation of your bill.

Online payment to Wyoming Health Medical Group (WHMG) coming soon

Soon you will be able to pay your bill online for Wyoming Health Medical Group and the practices associated with it.

Patient Financial Services

At Wyoming Medical Center, we take our role as a community hospital very seriously. Regardless of ability to pay, anyone who needs emergent medical care gets the help they need.

Qualified financial counselors are available to assist you with your financial questions or concerns Monday through Friday from 8 a.m. to 5 p.m. Call us at (307) 577-2421.

Certified financial counselors can:

  • Explain payment options or help you pay your bill. 
  • Assist you in determining qualification for the programs such as Medicaid or the Federal Health Exchange.
  • Assist with the determination of your insurance benefits.
  • Assist you with the billing and claim process.
  • Answer your financial assistance questions.
  • Help with a request an estimate.

Below are some important reminders you should keep in mind regarding patient finances:

  • We will only collect the patient responsibility portion of the hospital fees/charges at the time of your payment.
  • Treatment at WMC can result in several bills depending on the services provided. For example, if your physician orders X-rays for you, you may receive a bill from the radiologist for their reading fee along with the WMC billing statement. If you have questions on any bill, you should use the contact information on the specific billing statement.
  • We will provide all appropriate members of your healthcare team with your insurance and billing information.
  • Your insurance company might pay you directly for the care we provided. It is your responsibility to forward those payments to Wyoming Medical Center to pay for that care.
  • Regardless of your ability to make a payment, your representative will outline our Payment Programs. 

Request an Estimate

When you are scheduled for a test or procedure at WMC, you may request an estimate of the expected cost and your portion of the responsibility.  Estimates are based on information provided by you (the patient or caregiver) and do not include additional tests/procedures/services ordered by your physician after the initial estimate or other unforeseen complications, or physician charges which are billed directly by your physician.  Our financial counselors can be reached during regular business hours at (307) 577-2650 or in person on our campus.  The financial counselor will ask you to provide the following information in order to provide the most accurate estimate of what you may pay for services:

  1. Name of insurance company
  2. Policy holder / member name
  3. Policy number
  4. Group name and number
  5. Insurance company phone number
  6. Test procedure or CPT code

Price Transparency: Charge Masters

Disclaimer: In compliance with Centers for Medicare and Medicaid Services (CMS), this charge master is provided containing our hospital standard charges. Standard charges are the same for all patients; however, a patient’s financial responsibility may vary. For example, government insurance plans such as Medicare and Medicaid do not pay the charge master rates, instead have their own set rates which enrolled hospitals are obligated to accept.  Likewise, individual health insurance plan payments are based on contractual agreements and may or may not reflect the standard charges. As a result, patient deductible, copayment and coinsurance vary depending on specific health plan coverage. Additionally, patients with no health plan coverage or limited ability to pay for emergent and medically necessary services may qualify for our financial assistance program. Our financial counselors can be reached at (307) 577-2650 to provide an estimate of what you may pay for services. 

In addition to the itemized charges in the charge master, our hospital also provides a reference of average charges by Diagnosis Related Group (DRG). Diagnosis Related Groups are the method Medicare uses to pay for inpatient care to hospitals. This is historic average charge data and is based on Medicare insurance claims, and posted as stipulated by Medicare guidelines.

The consumer guide to Understanding Healthcare Prices can be accessed by the link below. This guide provides valuable information to assist in understanding the complexities of healthcare pricing.

Payment Programs

We offer a number of flexible payment options. Payment plans must be arranged through a financial counselor. Please call (307) 577-2421 for more information.  

Financial Assistance Program

Our Financial Assistance Program is available to assist with the financial needs of those who have limited ability to pay for emergent and medically necessary services. Download the summary, full policy and application here. The policy is also available in Spanish, Chinese and Vietnamese.  

There are certain criteria and details you should be aware of pertaining to our Financial Assistance Policy. Explore them further below:

A financial counselor may offer financial assistance to patients who can’t comply with any of our payment options due to financial distress. This is offered as a last resort. The counselor will obtain up-front information justifying that this is the program best suited for the patient in resolving hospital accounts.

Application Process

  1. A patient is given a financial assistance policy and application from a financial counselor.
  2. A credit report on the applicant may be obtained.
  3. The patient will be given a 21-day time limit to ensure the information is returned in a timely manner.
  4. The applicant must thoroughly complete the application and provide any and all information from the checklist that pertains to his/her situation.
  5. The applicant will be expected to exhaust all other payment sources as a condition for approval. For example, you may be eligible for Medicaid or Medicare. Therefore, you will be required to apply for those programs before seeking charity care.

Note: This application is used for Wyoming Medical Center and Wyoming Health Medical Group. Separate providers are under no obligation to honor or accept the outcome of this application.

Declined Applications
Applications for financial assistance may be declined if: 

  1. The application is not returned in 21 days, is incomplete or contains false information.
  2. WMC determines that a false application was submitted.
  3. Pertinent information was withheld after a determination had been made and a write-off completed.

Accepted Applications
Because your financial situation may change, you will have to re-apply each time you wish to receive financial assistance. It’s also important to note that even if you are accepted to receive financial assistance, your bill will not be completely forgiven. Financial assistance evaluates your ability to pay with which you will share the responsibility.

Contact Us 

If you have further questions regarding patient finances for WMC or WHMG, we are happy to answer them. Please get in touch with us today using the below contact information.

Wyoming Medical Center

Patient Financial Services physical location:
Note: Payment mailing address is below
167 S. Conwell St., Suite 3
Monday - Friday 8 a.m. – 5 p.m. MST
(307) 577-2421 (local)
(877) 962-7243 (toll free)

Please mail WMC payments to our secure lockbox:
Wyoming Medical Center
Dept. CH 16757
Palatine, IL 60055-6757

Wyoming Health Medical Group

WHMG Central Billing Office physical location:
Note: Payment mailing address is below
167 S. Conwell St., Suite 3
Monday - Friday 8 a.m. – 5 p.m. MST
(307) 237-5026 (local)
(877) 962-7243 (toll free)

Please mail WHMG payments to our secure lockbox:
Wyoming Health Medical Group
Dept. CH 16662
Palatine, IL 60055-6662