'Wonderful, wonderful, wonderful:' After a scary brush with RSV, Casper mom calls out WMC nurses for great care
By Kristy Bleizeffer Jan 20, 2015
Casper Rants and Raves is a Facebook page on which people sound off on everything good and not so good about life in Casper. Nikole Murray sees a lot of rants on the page. But when her 7-week-old daughter, Jordyn, was admitted to Wyoming Medical Center on Jan. 9 with a very scary case of RSV, she had something to rave about.
“The nurses Laurie, Val and Stephanie have been awesome! They have been doting on my daughter and I was told I’m a rockstar Mom!” she wrote. “They have made this situation easier to handle. They are wonderful at their job and so sweet. Thank you so much to all three of them.”
Respiratory Syncytial Virus (RSV) is common this type of year. It infects the lungs and breathing passages, and most healthy people who contract it experience mild, cold-like symptoms. It can be serious, though, especially in children and older adults. It is the most common cause of pneumonia and bronchiolitis in children younger than 1.
Murray had a cold and so did her 18-month old son. When little Jordyn came down with a stuffy nose and wet cough, Murray thought it was the bug going around. Then Jordyn started throwing up. Murray was at work on Jan. 9 when her boyfriend texted at about 2 p.m. Jordyn had vomited again.
Murray called her doctor’s office and the nurse told her to go to the Emergency Room right away. Nurses here put Jordyn on a nebulizer and monitored her oxygen levels. She fell asleep and seemed to be well. Her monitor started beeping, but nurses had said it would do that and it wasn’t anything to worry about.
“Next thing I know, they come running in with the newborn crash cart. Her saturation had dropped to the 40s. She had stopped breathing. It was very, very scary,” Murray said.
ER staff stabilized Jordyn and admitted her to the pediatric floor. She had tested positive for RSV, a virus Murray had never heard of. Jordyn stayed in the hospital for five days, when the floor was nearly full with other RSV cases. (Read more about protecting your children from RSV here.)
“We have gotten amazing care,” Murray said. “Nurse Laurie (Gurney), I have to say, is my favorite. Val (Cady) is a very close second. Laurie comes in and just talks to Jordyn and calls her “Princess,” which is what we call her. She told me I’m a rockstar mom. All the nurses have just been amazing. They answer any questions that I have, and their bedside manner has been amazing. No attitude. Whether they were having a bad day or not, I couldn’t tell. All of them.”
Nurse Stephanie Anderson came in to feed and sit with Jordyn so Murray could get out of the room, walk downstairs and take a break. Val Cady came in on a day when she wasn’t working in Pediatrics just to say hi.
Not every patient takes the time to thank their nurses or doctors for their care. When one does, it is special, said Cady who has worked at WMC for 33 years. She now works half-time as a pediatric nurse, half-time as a quality assurance analyst.
“Pediatrics has always been my love. You try to make a bad situation better for somebody, and have them understand that you love their babies and you want to help them get through this crisis. Comments like this show us our care is paying off,” Cady said. “Family dynamics are a big part of pediatric care, and all of my colleagues understand that. They all just genuinely care about their patients.”
Murray shared her experience on Casper Rants and Raves for two reasons: One, she’s making a point to point out the good in Casper after seeing so many rants on the page. Two, she wants to call out all the good people she sees working at Wyoming Medical Center.
“I was in a complete state of fear when we were admitted to the hospital. I thought we were going to be here maybe for a night or two,” she said. “All the nurses and staff here have put me at ease. It makes me feel comfortable, and I trust them. I feel like they have Jordyn’s best interests in mind and that this isn’t just a job for them. They’ve just been wonderful, wonderful, wonderful.”