COVID-19 VISITOR GUIDELINES
Updated Aug. 30, 2021: As COVID-19 case rates continue to rise in Wyoming and in our hospital, Banner Health is limiting visitors. Most patients will be permitted to have one visitor per day. Visiting hours will remain from 8 a.m. to 6 p.m. daily.
Exceptions to the visitor restrictions:
- Pediatric patients: Pediatric patients (under the age of 18) may have one guardian or support individual with them.
- Persons with disabilities: Patients with disabilities who, due to the specifics of the disability, require assistance from someone in order to effectively participate in the healthcare process will be allowed to designate a support person to accompany them while in Wyoming Medical Center or our clinics.
- Moms in Labor & Delivery: Moms in labor and delivery may have a support person. Doulas are also permitted for laboring mothers in addition to their support person and visitors. Doulas must leave immediately following the birth.
- Emergency Department & Outpatient Procedure Areas: One companion is allowed per day.
Visits must take place in the patients’ rooms. This visitation policy is in effect for all Banner facilities in Colorado and Wyoming, including outpatient and ambulatory locations, such as: clinics, urgent cares, imaging centers, surgery centers and occupational health services locations.
Some restrictions remain in place to create a safe and secure environment for our patients and our healthcare workers. We understand this will be challenging, but we’re committed to take the necessary steps to protect you, our patients, and the community. We will continue to monitor the spread of coronavirus, and make adjustments as needed.
VISITOR CHECK-IN REQUIRED
All authorized visitors are required to register and go through the check-in process to gain access to our facility. A photo ID is required each time visitors check in at the following entry locations:
- Main Entrance
- West Entrance near Sky Lobby
Visitors will be issued a day-pass visitor badge that must be worn at all times while onsite. . In addition, they must have their own mask which should be worn at all times while inside the hospital or one of its clinics. We appreciate your cooperation.
Visitors are expected to be respectful of the regulations provided by WMC and follow all guidelines to ensure patient safety. These include:
- Wyoming Medical Center is a tobacco-free campus. Smoking, chewing tobacco and e-cigarettes are not allowed anywhere on the hospital campus. You are free to use tobacco in Conwell Park, across Second Street, but please be respectful and do not litter.
- Children under 13 years of age are discouraged from visiting.
- During flu season and other infectious disease outbreaks, children under 12 may be restricted from visiting to protect patients. These restrictions are placed on the discretion of our medical staff. People with the flu, colds, sore throats or any contagious diseases should not visit patients.
- Visitors must dress appropriately and wear shirts and shoes.
- No more than two visitors are allowed at the bedside at one time.
- Avoid making unnecessary noise and maintain a quiet environment. Please be considerate of other patients in the room and in the care area.
- Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
- Wyoming Medical Center does not discriminate regardless of race, religion, sex, sexual orientation, sexual identity, gender identity, disability, educational level, communication impairments or ability to pay.
ICU Visiting Guidelines
Some special restrictions exist for our Intensive Care Unit. These include:
- No more than two visitors are allowed in a room at one time.
- Cell phones and cameras are not permitted. Please turn your phones to vibrate and take your calls in the waiting areas. Absolutely no cameras are allowed in the ICU.
- Respect our patients’ privacy. Our walls are glass to allow the nurses a direct view of their patients at all times. Please respect our patients’ privacy by not lingering in the hallways during your visit. Family conversations should take place either in the patient room or in the waiting room. Your nurse can arrange a private place for a family conference if needed. Outside food and beverages are not permitted in patient rooms. Meals and snacks should be eaten in the cafeteria or the waiting areas.
- In special circumstances, and with the physician’s approval, pets may visit for short periods of time. A special consent and release is required before the visit. Check with the nurse for further details.
- Our infectious disease specialist recommends there be no flowers in patient rooms due to the presence of tiny bugs on the flowers and potential allergens. You may leave bouquets at the front desk in ICU until the patient is discharged from the ICU, or take a picture of them for the patient and then take them home. We recommend cards, photos and non-latex balloons for ICU get-well wishes.
Pets are welcome to visit patients with a physician order. Those who bring pets in must report to the Security desk on first floor with the pet to complete a Pet Visitation Consent form. Security will verify pet vaccinations are current and observe the pet for visible illness. All pets must be on a leash, carried or in a crate while on the hospital grounds. Each time the pet comes to visit, the responsible party must check in and out with Security. Service animals are allowed at WMC when they serve as a guide animal, signal animal or animal individually trained to provide assistance to an individual with a disability.