WMC coronavirus updates - Wyoming Medical Center

WMC coronavirus updates

Aug 30, 2021

Wyoming Medical Center updates for local COVID-19 response will be posted here.

Visiting hours and restrictions

Effective Nov. 20, 2021:

  • COVID patients are now allowed 1 visitor per day *They must comply with wearing PPE for the duration of the visit
  • Visiting hours are 7 a.m. to 7 p.m.
  • Non-COVID patients can have up to 2 visitors per day, no rotation of visitors allowed
  • Call (307) 577-7201 if you have questions about visitor restrictions
  • No visitors under the age of 12
  • Virtual visits are encouraged

Exceptions to the visitor restrictions:
Pediatric patients:
Pediatric patients (under the age of 18) may have one guardian or support individual with them outside of visiting hours.
Persons with disabilities:
Patients with disabilities who, due to the specifics of the disability, require assistance from someone in order to effectively participate in the healthcare process will be allowed to designate a support person to accompany them while in Wyoming Medical Center or our clinics.
Moms in Labor & Delivery:
Moms in labor and delivery may have one support person. Doulas are also permitted for laboring mothers in addition to their support person and visitors. Doulas must leave immediately following the birth.
Emergency Department & Outpatient Procedure Areas:
One companion is allowed per day.

    Visits must take place in the patients’ rooms. This visitation policy is in effect for all Banner facilities in Colorado and Wyoming, including outpatient and ambulatory locations, such as: clinics, urgent cares, imaging centers, surgery centers and occupational health services locations.

    Some restrictions remain in place to create a safe and secure environment for our patients and our healthcare workers. We understand this will be challenging, but we’re committed to take the necessary steps to protect you, our patients, and the community. We will continue to monitor the spread of coronavirus, and make adjustments as needed.

    Conwell Building closed

    Due to the growing concerns of the spread of COVID-19, our Patient Financial Services office is closed to in-person visits. Our office is still open Monday-Friday, 8 a.m. to 5 p.m.

    To make a payment or for general inquiries:


    • Hospital (Patient Financial Services) (307) 577-2480
    • Clinics (Wyoming Health Medical Group) (307-237-5026


    • Patient Financial Services - WyMCbillingquestions@bannerhealth.com
    • Wyoming Health Medical Group - WyMCwhmgbillingquestions@bannerhealth.com


    • WyomingMedicalCenter.org/PAYBILL


    All authorized visitors are required to register and go through the check-in process to gain access to our facility. A photo ID is required each time visitors check in at the following entry locations:

    • Main Entrance
    • West Entrance near Sky Lobby

    Visitors will be issued a day-pass visitor badge that must be worn at all times while onsite. . In addition, they must have their own mask which should be worn at all times while inside the hospital or one of its clinics. We appreciate your cooperation.

    Drive-through respiratory symptom screening available in two locations

    Updated Aug. 18, 2021: Due to the steep rise in COVID-19 cases in our community in recent weeks, Banner Wyoming Medical Center is offering drive-through respiratory screening at two convenient locations. If you have respiratory symptoms – cough, sore throat, fever and others – or require a COVID test, please proceed to one of the drive-through clinics.

    Our Emergency Room and network of clinics remain open and safe. Please do not delay medical treatment, and call 911 in all cases of suspected heart attack, stroke, breathing distress and other medical emergencies.

    Both of the following clinics remain open for all other medical concerns. Patients will be evaluated in their cars to determine whether they will go inside the clinic or remain in their car to be evaluated and/or tested.

    • Sage Primary Care
      1020 S. Conwell
      Open Monday-Friday, 8 a.m. to 8 p.m.
      Enter Melrose from 12th Street, then enter the alley from 10th Street
      *Please do not back up traffic on Conwell Street
    • Mesa Primary Care / Immediate Care
      3632 American Way
      Open every day, 8 a.m. to 8 p.m.
      Enter second driveway entrance to get in line for testing

    Lines may be long. Please be patient. Our staff is working very hard to keep up with the demand. We appreciate your patience and cooperation.

    Call (307) 233-0202 with questions or for more information. If the phone line is busy or not answered, please be aware that call volume is high. Please report to the clinic in person and proceed through the drive-through lines.

    We remain vigilant in our infection control protocols, sanitation, visitor restrictions, screening and other precautions to protect you and your loved ones as we move forward. Thank you for trusting us with your care.